By managing small warning signs, you can prevent larger crises.

From consumer complaints to media reports, parliamentary audits, internal audits, and ESG issues, manage all online risks surrounding your company in one streamlined flow.
Consultation Request

Check the online risks surrounding your company first.

Online reputation management goes beyond simple promotion; it is a management system that protects corporate trust and ensures stable operations.

Deterioration of search results for company name

Issues related to executives and leadership

Spread of issues involving affiliates and subsidiaries

Increase in consumer complaints

Worsening public sentiment in news comments

Spread of critical public opinion in communities

Why You Need This Solution

Corporate trust
is built in search results

The search results people see before meeting your company form their first impression, influencing future trust and decisions.
Expected Benefits

Consistently managed trust
becomes a vital corporate asset

Whiteme helps maintain corporate trust by rapidly identifying and responding to online risk signals.
Service Components
Business Impact

Monitoring key terms for companies and executives

Tracking issues by affiliate and subsidiary

Detecting spread in news comments and online communities

Evidence Collection for High-Risk Posts

Compiling Response Materials for Legal and PR Teams

Provision of Monthly and Quarterly Executive Reports

Early Response to Prevent the Spread of Consumer Complaints
Early Detection of Media and Community Issues
Rapid Acquisition of Data for Legal Responses
Streamlining Executive Reporting
Protecting Corporate and Brand Reputation
Integrated Risk Management by Subsidiary
Areas of Response

Managing owner and brand credibility
as a single, cohesive flow

Management-related issues and customer reactions to your brand are interconnected. Whiteme monitors both areas simultaneously to coordinate the necessary responses.

Owner Risk Management

Identify online issues involving representatives, executives, and founders early to mitigate their impact on investments, contracts, and corporate credibility.
Key areas of management
  • Search results for representative names
  • Rumors concerning executives
  • Spread of false information about management
  • Community posts regarding company owners
  • Reputational risks prior to investment or contracts
  • Search issues related to executive names before IPO or IR
Expected benefits
  • Early detection of management-related issues
  • Reputation checks prior to investment or contracts
  • Securing evidence for legal review
  • Rapid response to the spread of misinformation

Brand issue response

We monitor online reactions to your company, brand, products, and services to manage issues that could impact customer trust and brand preference.
Key areas of management
  • Search results for company name
  • Posts regarding product and service dissatisfaction
  • Consumer complaint posts
  • Spread of issues involving affiliates and subsidiaries
  • Negative sentiment in article comments
  • Negative corporate reviews and hiring reputation
  • Community boycotts and critical sentiment
Expected Benefits
  • Protecting brand reputation
  • Reducing customer churn risk
  • Early detection of escalating consumer complaints
  • Preventing affiliate issues from spreading to the parent company
Why Whiteme?

End-to-end management,
from discovery to resolution

We integrate the entire crisis management process—from detection and classification to removal, reporting, evidence collection, and post-management—into one seamless workflow.

Custom Keyword Strategy for Enterprises

Integrated management for company names, CEO names, affiliate names, brand names, and product names

AI-powered real-time detection

Detect major issues quickly before your team has to search for them manually

Categorized by risk type

Categorized by type, including owner risk, consumer complaints, misinformation, and recruitment reputation

Linked to deletion and reporting services

High-risk posts addressed according to platform policies and legal grounds

Evidence provided for legal action

Organized by URL, author, timestamp, captured images, and spread path

Reports provided for executive briefings

Data provided in a format ready for immediate use by the CEO's office, legal, and PR teams
Customer Cases

Check out real-world customer cases
of proactive corporate risk management.

Comprehensive Reputation Management
2025-10-28

[Reputation Management] Changed corporate perception and the internal reputation of individual leaders can become a corporate risk factor?

Monitoring Service
2025-12-02

[Monitoring] Negative comments originating from the YouTube community cause brand decline

Comprehensive Reputation Management
2025-07-01

[CFO] The impact of online reputation on corporate valuation

PR Team Manager
Mid-sized Enterprise
We were able to prevent issues from escalating by identifying search risks related to our company name early on.
Legal Team Lead
Large Enterprise
By using the CEO's name as evidence for posts, our legal review process has become much faster.
Chief of Staff
Startup
We were able to conduct a pre-check for owner risks before our investment meetings.
Brand Management Team Manager
Franchise Headquarters
We were able to identify branch-level issues before they escalated into brand-wide problems.
Brand Team Manager
Consumer Goods Company
We quickly prioritized our responses to negative product-related issues.
Management Planning Team Deputy General Manager
Pre-IPO Company
We monitored risks related to our company name and CEO for internal reporting.
External Relations Team Lead
IT Platform Company
We monitored community discussions and news comments to prepare our external response.
CS Planning Team Manager
Manufacturing
We were able to categorize recurring consumer complaints and establish response standards.
FAQ

Frequently Asked Questions

What is the corporate crisis management solution?

This service monitors online reputation risks related to company names, executive names, brand names, and product names, and suggests response strategies by identifying malicious posts, fake reviews, community issues, and article comments. Whiteme goes beyond simple monitoring to support removal and reporting reviews, evidence collection, preparation of legal response materials, and report delivery.

Which companies need this service?

This service is suitable for companies and brands that need to manage search results for their company name, executive reputation, brand issues, customer complaints, malicious reviews, and community-spread issues. We highly recommend it in the following cases:
‍
- Companies frequently mentioned online by their name or executive's name
- Companies whose brand trust has been damaged by malicious posts or fake reviews
- Companies experiencing recurring issues in communities, social media, or article comments
- Companies preparing for investment, hiring, IPOs, or brand campaigns
- Companies that need reporting materials for legal, PR, or executive teams

Is this just a service that deletes posts?

No. Whiteme's corporate crisis management solution is not just a removal service; it is a comprehensive management service that detects online reputation risks and prepares them for effective response. After reviewing the nature of the post, platform policies, and legal standards, we determine the feasibility of removal or reporting and provide evidence and reports when necessary.

Which channels do you monitor?

We monitor search results, communities, social media, blogs, forums, news comments, and review platforms based on key terms such as company names, brand names, executive names, product names, and service names. Key channels include:
‍
   - Naver and Google search results
   - Blogs, forums, and Q&A sites
   - Major online communities
   - News and article comments
   - YouTube comments
   - Social media posts and comments
   - Review platforms

Can malicious posts or fake reviews be removed?

The feasibility of removal or reporting depends on the content of the post, platform policies, and legal grounds. Whiteme reviews cases involving false information, defamation, exposure of personal data, malicious slander, and copyright or trademark infringement to identify posts eligible for removal or reporting and takes action through official channels.

Can we implement this before a crisis occurs?

Yes. Corporate crisis management solutions are not just for when problems arise. By proactively checking online reputation risks before investment rounds, IPOs, large-scale hiring, brand campaigns, product launches, or PR activities, you can reduce the likelihood of negative issues spreading.

Protect your company's reputation,
start today

From executive risks to brand issues, don't miss the subtle signals appearing online. Check your company's risk profile and prepare the necessary response systems with Whiteme.
Get a corporate risk assessment
Consultation for implementation
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There is a clear basis for content that can be removed.
We review the potential for deletion based on relevant laws regarding online content and respond to content confirmed to have illegal elements through proper legal procedures.
Preventing Rights Infringement on Information and Communications Networks
Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Article 44 (Protection of Rights on Information and Communications Networks)
‍① Users shall not distribute information on information and communications networks that infringes upon the rights of others, such as privacy violations or defamation.
② Information and communications service providers shall endeavor to prevent the distribution of information under Paragraph 1 on the information and communications networks they operate or manage.
Deletion and Temporary Measures for Infringing Content
Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Article 44-2 (Request for Deletion of Information, etc.)
‍① If a person's rights, such as privacy or reputation, are infringed by information provided for public disclosure through an information and communications network, the victim may request the information and communications service provider that processed the information to delete it or post a rebuttal (hereinafter referred to as "deletion, etc.") by substantiating the infringement. In such cases, the person requesting deletion, etc. (hereinafter referred to as the "applicant") may designate a means to be notified of the progress and results, such as via text message or email, and the person who posted the information (hereinafter referred to as the "poster") may pre-designate a means to be notified of measures taken under Paragraph 2, such as via text message or email. <Amended Mar. 22, 2016; Jan. 3, 2023>
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④ Notwithstanding a request for deletion under Paragraph 1, if it is difficult to determine whether rights have been infringed or if a dispute between interested parties is expected, the information and communications service provider may take measures to temporarily block access to the information (hereinafter referred to as "temporary measures"). In such cases, the duration of the temporary measures shall not exceed 30 days.
Deletion and Temporary Measures for Infringing Content
Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Article 44-2 (Request for Deletion of Information, etc.)
‍① If a person's rights, such as privacy or reputation, are infringed by information provided for public disclosure through an information and communications network, the victim may request the information and communications service provider that processed the information to delete it or post a rebuttal (hereinafter referred to as "deletion, etc.") by substantiating the infringement. In such cases, the person requesting deletion, etc. (hereinafter referred to as the "applicant") may designate a means to be notified of the progress and results, such as via text message or email, and the person who posted the information (hereinafter referred to as the "poster") may pre-designate a means to be notified of measures taken under Paragraph 2, such as via text message or email. <Amended Mar. 22, 2016; Jan. 3, 2023>
‍
④ Notwithstanding a request for deletion under Paragraph 1, if it is difficult to determine whether rights have been infringed or if a dispute between interested parties is expected, the information and communications service provider may take measures to temporarily block access to the information (hereinafter referred to as "temporary measures"). In such cases, the duration of the temporary measures shall not exceed 30 days.
Cyber Defamation
Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Article 70 (Penal Provisions)
‍① Any person who publicly reveals facts through an information and communications network with the intent to defame another person shall be punished by imprisonment for up to 3 years or a fine of up to 30 million won.

② Any person who publicly reveals false facts through an information and communications network with the intent to defame another person shall be punished by imprisonment for up to 7 years, suspension of qualifications for up to 10 years, or a fine of up to 70 million won.
Voluntary Temporary Measures by Platforms
Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Article 44-3 (Voluntary Temporary Measures)
‍① An information and communications service provider may voluntarily take temporary measures if it determines that information distributed on an information and communications network it operates or manages infringes upon the rights of others, such as through privacy violations or defamation.
Laws Regarding Trademark and Logo Infringement
Trademark Act, Article 107 (Right to Demand Injunction against Infringement, etc.)
‍① A trademark holder or exclusive licensee may demand that a person who infringes or is likely to infringe upon their rights cease or prevent such infringement.

② When a trademark holder or exclusive licensee makes a demand under Paragraph 1, they may request the destruction of items that caused the infringement, the removal of facilities used for the infringement, or other necessary measures.

③ If a lawsuit is filed to demand the cessation or prevention of infringement under Paragraph 1, the court may, upon the request of the plaintiff or complainant (only applicable if a public prosecution has been filed under this Act), order a temporary injunction against the infringing act, the seizure of items used in the infringing act, or other necessary measures. In such cases, the court may require the plaintiff or complainant to provide security.
Deepfake Sexual Content
Act on Special Cases Concerning the Punishment, etc. of Sexual Crimes, Article 14-2 (Distribution, etc. of False Images)
‍① Any person who edits, synthesizes, or processes (hereinafter referred to as "editing, etc.") a photograph, video, or audio recording of a person's face, body, or voice (hereinafter referred to as "images, etc.") against the will of the subject in a manner that may cause sexual desire or shame shall be punished by imprisonment for up to 7 years or a fine of up to 50 million won. <Amended Oct. 16, 2024.>

② Any person who distributes, etc. the edited, synthesized, or processed materials (hereinafter referred to as "edited materials, etc.") or copies thereof (including copies of copies; hereinafter the same shall apply) under Paragraph 1, or who distributes, etc. such edited materials, etc. or copies thereof against the will of the subject even if the editing, etc. under Paragraph 1 was not against the will of the subject at the time, shall be punished by imprisonment for up to 7 years or a fine of up to 50 million won. <Amended Oct. 16, 2024.>