Terms of Service

I-Shield Co., Ltd. Terms of Service

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of these Terms is to define the rights, obligations, and responsibilities of the Company and its Members regarding the use of e-commerce-related services (hereinafter "Service") provided by I-Shield Co., Ltd. (hereinafter "Company").

Article 2 (Definitions)

The definitions of terms used in these Terms are as follows. Terms not defined herein shall be interpreted in accordance with separate notices within the Service and relevant laws, or otherwise in accordance with general commercial practices.

The Whiteme system refers to a virtual place of business established by the Company using information and communications equipment, such as computers, to allow Members to trade Products, etc.
"Member" refers to a person who has agreed to these Terms, registered for the Service, and uses the Service.
"Worker" refers to a person who uses the services provided by the Company to take responsibility for and perform tasks on behalf of a "Member" within the Whiteme system.
"E-commerce Service" refers to the service where the Company, acting as an e-commerce provider, sells Products, etc., through the Whiteme system, including all related ancillary services.
"E-commerce Brokerage Service" refers to the service provided by the Company to facilitate transactions between Members and sellers within the Whiteme system, including all related ancillary services.
"Products, etc." refers to goods and services sold by a seller to a Member through the Service.

Article 3 (Posting and Amendment of Terms)

The Company will post the contents of these Terms on the initial screen of the Service or a separate linked screen so that Members can easily access them.
The Company may amend these Terms as necessary, provided that such amendments do not violate relevant laws. In such cases, the Company will announce the changes and the effective date in the manner specified in Paragraph 1 of this Article, at least 7 days prior to the effective date. However, if the amendments are disadvantageous to the Member, they will be announced at least 30 days prior to the effective date.
If a Member does not agree to the revised terms, they may express their objection to the Company before the effective date and terminate the service agreement governed by these Terms.
If the Company clearly notifies the Member that failure to express an objection by the effective date of the revised terms will be deemed as consent, and the Member does not express such an objection, the Member shall be deemed to have agreed to the revised terms.

Article 4 (Principles of Terms)

The Company may establish and implement separate operational policies (hereinafter "Operational Policies") for matters not covered in these Terms, which will be posted within the Service. These Operational Policies constitute a part of the service agreement alongside these Terms.
Matters not specified in these Terms shall be governed by relevant laws, such as the Act on the Consumer Protection in Electronic Commerce, and our operational policies.

Article 5 (Membership Registration)

A person wishing to join the service (hereinafter "Applicant") shall apply for membership by filling out the member information according to the form provided by the Company and agreeing to these Terms.
The Company generally accepts applications for membership. However, the Company may refuse an application or terminate the service agreement after the fact if any of the following reasons apply.

1. If the applicant has previously had their membership revoked or their service agreement terminated due to a violation of these Terms.

2. If the applicant is not using their real name or is using another person's identity.

3. If the applicant provides false information, fails to provide the required information, or contains errors in the application.

4. If acceptance is difficult due to technical issues.

5. If the Company conducts an identity verification process and the applicant cannot be verified or is confirmed not to be the person they claim to be.

6. If the applicant is under 14 years of age.

7. Any other case where the Company deems it necessary based on reasonable judgment, such as applications that violate these Terms or are illegal or improper.

The service agreement is considered formed at the time the Company's acceptance reaches the applicant.
If there are any changes to the registration information provided at the time of application, the member must notify the Company immediately via email or other methods. The Company is not liable for any damages resulting from the member's failure to do so.

Article 6 (Membership Withdrawal and Termination)

Members may request to withdraw from the service at any time, and the Company will process such requests immediately. However, the Company may temporarily withhold processing if it determines that maintaining membership is necessary, such as when there is an ongoing dispute with the Company or outstanding debts owed to the Company.
The Company may take necessary measures, including terminating the service agreement, revoking membership, or restricting or suspending membership, if a member falls under any of the following categories.

1. If you engage in or attempt to engage in activities that disrupt the smooth operation of the service.

2. If you interfere with the Company's business operations.

3. If you fail to fulfill payment obligations for products purchased through the service or any other debts owed to the Company in connection with your use of the service.

4. If you infringe upon the rights, reputation, credit, or other legitimate interests of the Company or other members.

5. If you violate these Terms or our operating policies, engage in activities that contravene laws, public order, or standard e-commerce practices, or if there are reasonable and substantial grounds to suspect such activities.

(6) Cases where it is confirmed that the member falls under the grounds for refusal of acceptance as stipulated in Article 5.

(7) Other cases where the company deems it necessary to refuse the provision of services based on reasonable judgment.

If, after the company has restricted or suspended a member's status, the same act is repeated twice or more, or if the cause for the restriction is not rectified within 30 days, the company may terminate the member's membership.
If the company terminates the service agreement with a member, it will notify the member of the reasons and the intent to terminate via email or other means. In such cases, the company may provide the member with an opportunity to file an objection within a reasonable period.
Upon the loss of membership status, all benefits provided by the company, such as coupons and accumulated credits, as well as any unused points, will immediately expire, and the member is deemed to have waived all rights to them.
When a member loses their membership status, the company will immediately delete the member's information, except in cases where the company is required to retain such information under applicable laws and its Privacy Policy.

Article 7 (Types and Changes of Services)

The company provides the following services:

(1) Mail-order services.

(2) Mail-order brokerage services.

(3) Other services related to the items above.

The company may change the types of services provided for business or technical reasons, in which case it will notify members in advance according to the method specified in Article 12.

Article 8 (Service Interruption)

The company may temporarily suspend services for maintenance, expansion, replacement, or relocation of information and communication equipment, or for other operational reasons, as well as in unavoidable circumstances such as interruptions in telecommunications or power supply, provided that notice is given 7 days in advance. If prior notice is not possible due to unavoidable circumstances, the company may provide notice after the fact.
In the event of service interruption due to force majeure, war, riots, terrorism, hacking, DDoS attacks, faults attributable to third parties such as telecommunications carriers, or other technical failures, the company will notify members immediately. If prior notice is impossible due to circumstances such as the failure of information and communication equipment, the company will provide notice immediately after the situation is resolved. The company assumes no liability for service interruptions under this paragraph.
The company shall not be held liable for damages to members resulting from service interruptions under Paragraph 1, provided there is no intentional misconduct or gross negligence on the part of the company.

Article 9 (Rights and Obligations of the Company)

The company will make its best efforts to provide continuous and stable services in accordance with these terms and applicable laws.
If the company determines that a member's complaint or report of inconvenience regarding the service is valid, it will prioritize efforts to resolve the issue. If a prompt resolution is not possible, the company will inform the member of the reasons and the processing procedure.
The company may use data related to a member's use of the service for purposes such as compiling statistics, improving services, and developing new services.
The company may provide a member's service-related data to investigative agencies for investigation purposes or to other public institutions through procedures stipulated by relevant laws, without the member's consent.

Article 10 (Member Obligations Regarding ID and Password)

The responsibility for managing one's ID and password lies entirely with the member.
Members must not allow third parties to use their ID and password.
If a member becomes aware that their ID or password has been stolen or is being used by a third party, they must immediately notify the company and follow any instructions provided by the company.
The company shall not be held liable for any disadvantages arising from a member's failure to fulfill their obligations under this article.

Article 11 (Prohibited Acts of Members)

Members must not engage in any of the following acts.

① Engaging in acts that violate these terms, operational policies, or relevant laws.

② Infringing upon the intellectual property rights or other rights of the company or third parties.

③ Assigning, gifting, or providing as collateral any rights or obligations under these terms to a third party without the prior written consent of the company, or disposing of them in any other way.

④ Engaging in direct transactions with sellers without using the services provided by the company, or inducing such transactions.

⑤ Engaging in fraudulent trading practices that do not conform to standard electronic commerce customs, such as interfering with the sales activities of the company or sellers, or obtaining unfair profits through the service.

⑥ Engaging in abnormal payment activities, such as cash advances disguised as the sale of goods or provision of services, in violation of the Specialized Credit Finance Business Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and other relevant laws.

⑦ Using the service in an abnormal manner not in accordance with the provided usage methods, or accessing the company's information processing systems in an unauthorized way.

⑧ Interfering with the company's business through unreasonable requests unrelated to the services provided by the company, or through acts that violate public order and morals.

⑨ Disclosing or posting obscene or violent messages, images, audio, or other information that violates public order and morals within the service.

⑩ Transmitting or posting information (such as computer programs) other than that specified by the company, including malicious code or spyware that may cause malfunctions in information and communication devices.

⑪ Any other act that infringes or threatens to infringe upon the rights of the company or third parties, or threatens the order of electronic commerce, similar to the items listed above.

The company may take necessary actions against members who violate the preceding paragraph, including termination of the service agreement, restriction or suspension of membership, forfeiture of benefits such as coupons or points, and other civil or criminal legal measures, and shall not be held liable for any disadvantages incurred by the member as a result.

Article 12 (Notifications to Members)

When providing notifications related to these Terms and Conditions, the company may use the email address or (mobile) phone number provided by the member, pop-up windows upon login, or notices posted within the service.
For notifications to all or a majority of members, the company may post the notice within the service for at least one week in lieu of individual notification. However, matters that significantly affect a member's transactions will be notified individually.
Members must provide the company with valid contact information, such as an email address, (mobile) phone number, and mailing address, keep this information up to date, and diligently check for notifications from the company.
The company is not liable for any disadvantages arising from a member's failure to fulfill the obligations mentioned in the preceding paragraph.

Article 13 (Protection of Personal Data)

To ensure the smooth provision of services, the company collects and uses members' personal data only within the scope and for the purposes to which the member has consented, and manages it securely in accordance with applicable personal data protection laws.
If the company intends to use the collected personal data for purposes beyond the scope of the original consent or to provide it to a third party, it will notify the member and obtain their consent. However, the following cases are exceptions:

① Where a request for information is received from investigative or other government agencies in accordance with legal procedures.

② Where necessary to verify fraudulent activities by a member, such as violations of relevant laws.

③ Where the minimum necessary member information (name, address, phone number) is provided to sellers or delivery service providers for the purpose of transactions and shipping.

④ Where necessary for the fulfillment of a completed purchase, or for returns, exchanges, refunds, or cancellations after a purchase has been concluded.

⑤ Where required by other relevant laws and regulations.

The company or any third party that has received personal data from the company shall destroy such data without delay once the purpose of collection or the purpose for which it was provided has been achieved.
Detailed information regarding the protection of members' personal data is governed by the company's Privacy Policy, which members can view via the link provided within the service. However, the company's Privacy Policy does not apply to webpages linked outside of the company's service. The privacy policies of the respective third-party webpages or service providers apply to any external links or products offered by third parties; it is the member's sole responsibility to review these policies, and the company assumes no liability in this regard.

Article 14 (Provision of Information and Display of Advertisements)

The company may provide members with various marketing information deemed necessary for their use of the service via email, SMS, telephone, or app push notifications, to which the member consents. In such cases, the member may be responsible for data charges depending on their communication environment or rate plan.
Except for information that must be provided by law, such as transaction-related payments, shipping details, and responses to customer inquiries, members may opt out of receiving the emails mentioned in the preceding paragraph at any time, and the company will provide members with methods to do so.

Chapter 2 Service

Section 1 General Service Provisions

Article 15 (Payment Methods)

Members may pay for products or services purchased through the service using any of the following available methods.

① Various account transfers, including phone banking and internet banking

② Payment via various cards, including prepaid, debit, and credit cards

③ Online virtual account deposit

④ Payment via electronic currency

⑤ Payment using benefits such as points provided by the company

⑥ Payment via other electronic payment methods

The member is solely responsible for any information entered regarding payment for purchases, as well as any liabilities or disadvantages arising from such information.
In the event of technical issues or other problems with a member's payment, the company may request that the member change their payment method or temporarily suspend the processing of the payment.

Article 16 (Coupons)

The company may issue coupons to members based on its business judgment or other factors.
The company may restrict the use of coupons based on product categories, transaction amounts, or other criteria.
Detailed matters regarding the issuance and use of coupons are subject to the company's operating policies, which the company will communicate to members within the service.
Members may use coupons only within the specified validity period.
Members may use coupons only for their own transactions and must not, under any circumstances, sell or transfer coupons to others, or engage in any activity that is effectively equivalent to selling or transferring them.
If a member acquires a coupon unfairly or illegally, they may not use the coupon, and the company may take necessary measures, such as revoking it without prior notice.

Article 17 (Points)

Members may use points solely for purchasing products within the service and may not trade them with third parties, convert them into cash, or withdraw them.
The company may determine details such as point accrual conditions, accrual amounts, usage methods, and expiration dates through its operating policies.
Members may use points only for their own transactions and must not, under any circumstances, sell or transfer them to others, or engage in any activity that is effectively equivalent to such a sale or transfer.
If a member acquires points through unfair or fraudulent means, they may not use those points, and the company may take necessary measures, such as reclaiming them without prior notice.

Article 18 (Member Tiers)

The company may periodically determine member tiers based on service usage and provide specific benefits accordingly. Member tiers and their associated benefits are subject to the criteria set forth in the company's operating policies.
Member tiers are assigned at the company's discretion based on service usage and do not constitute a guarantee of a member's creditworthiness, financial status, or any other matter.
If a member engages in activities that violate the purpose and intent of the member tier system, the company may take necessary measures, such as demoting the member's tier or restricting or suspending their membership.
If a member submits supporting documentation to dispute their assigned member tier, the company may review the member's transaction history, the submitted materials, and other relevant factors to take appropriate actions, such as adjusting the tier, if deemed necessary.

Section 2 E-commerce Services

Article 19 (Purchase Request)

Members may apply for purchases on the service using the following or similar methods, and the company must provide the following information in an easily understandable manner when a member makes a purchase request.

(1) Searching for and selecting products, etc.

(2) Entry of the recipient's name, address, phone number, and email address

(3) Confirmation of the terms and conditions, services with restricted withdrawal rights, and costs such as shipping or installation fees

(4) Application for purchase of products, etc., and consent to the company's confirmation thereof

(5) Selection of payment method

Article 20 (Formation of Contract)

The company may decline a member's purchase request if it falls under any of the following categories. However, when entering into a contract with a minor, the company must notify them that if the consent of a legal representative is not obtained, the minor or their legal representative may cancel the contract.

(1) If there are false statements, omissions, or errors in the application details.

(2) If a minor purchases products prohibited under the Juvenile Protection Act.

(3) If the company determines that accepting the purchase request is technically unfeasible.

④ Any other reasonable grounds where the Company deems it necessary, such as when the member's purchase application disrupts the order of electronic commerce.

The contract is considered formed at the time the Company's acceptance reaches the member in the form of a receipt confirmation notice as stipulated in Article 21, Paragraph 1.
The Company's expression of acceptance shall include confirmation of the member's purchase application, information on availability, and details regarding the correction or cancellation of the purchase application.

Article 21 (Receipt Confirmation Notice, Change and Cancellation of Purchase Application)

The Company shall send a receipt confirmation notice to the member upon receiving their purchase application.
Upon receiving the receipt confirmation notice, if there is any discrepancy in the intent, the member may immediately request a change or cancellation of the purchase application. If the member's request is made before the goods are shipped, the Company shall process it without delay. However, if payment has already been made, the provisions regarding the withdrawal of an offer in Article 23 shall apply.

Article 22 (Supply of Goods, etc.)

Unless a separate agreement is made regarding the timing of supply, the Company shall take necessary measures such as custom production or packaging to ensure that the goods are delivered within 7 days from the date the member places the order. However, if the Company has already received all or part of the payment, it shall take such measures within 3 business days from the date of receipt. In such cases, the Company shall take appropriate measures to allow the member to check the supply procedure and progress of the goods.
The Company shall specify the delivery methods, the party responsible for delivery costs for each method, and the delivery period for each method for the goods purchased by the member. If the delivery of goods is delayed or the transaction is cancelled due to non-delivery, the Company shall compensate the member for any damages incurred, unless the Company can prove that it is not at fault.
If the Company is unable to supply the goods ordered by a member due to reasons such as being out of stock, it shall notify the member without delay, obtain their consent, and cancel the transaction. If payment has already been received, the Company shall provide a refund or take necessary measures for a refund within 3 business days from the date of payment.
If there is a separate agreement between the Company and the member regarding the timing of the supply of goods, that agreement shall take precedence.

Article 23 (Withdrawal of Offer, etc.)

A member who has entered into a contract with the Company for the purchase of goods may withdraw their offer within 7 days from the date they receive the written contract document as required by the Act on the Consumer Protection in Electronic Commerce, etc. (or from the date the goods are supplied or the supply of goods begins, if the goods are supplied later than the receipt of the document). However, if the said Act or other relevant laws provide otherwise regarding the withdrawal of an offer, such provisions shall prevail.
Members may not return or exchange goods if any of the following apply after receiving them:

① Cases where the goods have been lost or damaged due to reasons attributable to the member (excluding cases where the packaging was damaged to inspect the contents of the goods).

② Cases where the value of the goods has significantly decreased due to the member's use or partial consumption.

③ Cases where the value of the goods has significantly decreased to the extent that resale is difficult due to the passage of time.

④ Cases where the packaging of goods that can be reproduced has been damaged.

⑤ Cases where goods are custom-made according to the member's order, and allowing a withdrawal of the offer would cause irreparable and significant damage to the seller, provided that the seller has notified the member of this fact in advance and obtained the member's written (including electronic document) consent.

⑥ Any other cases where returns are restricted under relevant laws and regulations.

Notwithstanding the provisions of Paragraphs 1 and 2, if the content of the product differs from the description or advertisement, or if the contract is not performed as agreed, the member may withdraw their offer within 3 months from the date the product was received, or within 30 days from the date the discrepancy was discovered or could have been discovered.
Even if a member requests an exchange in accordance with Paragraph 1 or 3, if the Company does not have the product in stock, the exchange cannot be fulfilled, and the request will be processed as a return.

Article 24 (Effects of Withdrawal of Offer, etc.)

If the Company receives a returned product due to a member's withdrawal of an offer, it will refund the payment received within 3 business days. If the Company delays the refund, it shall pay interest on the delayed amount calculated at the rate determined and notified by the Fair Trade Commission.
When refunding payments, if the member paid for the product using a credit card or electronic payment method, the Company will immediately request the relevant payment service provider to suspend the charge or cancel the payment.
The Company will not charge the member for shipping costs in the event of a return or exchange due to product defects or incorrect delivery, provided the member is not at fault. However, in the event of a return or exchange due to a change of mind or other reasons attributable to the member, the member shall bear the associated shipping costs.

Section 3 Mail-Order Brokerage Service

Article 25 (Member Use of Service)

Before purchasing products through the mail-order brokerage service, members must accurately verify the product details and transaction terms displayed by the seller on the cyber mall. Members shall bear all damages resulting from failure to do so.
Members must act in good faith to resolve any disputes that arise during the process of trading products with a seller.
Members are fully responsible for the information they provide regarding payment and for any issues arising from such information.
The Company may verify whether a member has the legitimate right to use the payment method selected for a transaction and may suspend the transaction until such verification is complete.
Even if the Company provides information or other content regarding products received from sellers for the convenience of members, members must decide whether to purchase such products based on their own judgment and responsibility.
If a minor purchases products through a seller's cyber mall without the consent of their legal representative, the minor or their legal representative may cancel the contract.

Article 26 (Delivery and Completion of Transaction)

Any disputes arising between the seller, member, delivery service provider, or other relevant parties regarding the delivery of products traded through the mail-order brokerage service must be resolved by the parties involved at their own expense and responsibility, and the Company assumes no liability for such disputes.
Members must express their intent to confirm, exchange, or return a purchase to the Company within a specified period from the date delivery of the product is completed.
If the member does not express their intent regarding purchase confirmation, exchange, or return within the period specified in Paragraph 2, the Company may deem the transaction as confirmed and process it as an automatic purchase confirmation.
Any issues regarding returns, exchanges, or other matters arising between the seller and the member after the purchase has been confirmed must be resolved directly between the parties involved, and the Company shall not intervene.

Article 27 (Withdrawal of Offer, etc.)

In accordance with the Act on the Consumer Protection in Electronic Commerce, etc., a Member may cancel their order within 7 days of receiving the goods. However, if other relevant laws or regulations stipulate otherwise, those provisions shall prevail.
Notwithstanding Paragraph 1, a Member may not request a return or exchange in any of the following cases:

1. Cases where the goods have been lost or damaged due to reasons attributable to the Member (excluding cases where packaging was damaged solely to inspect the contents of the goods).

2. Cases where the value of the goods has significantly decreased due to use or partial consumption by the Member.

3. Cases where the value of the goods has significantly decreased due to the passage of time, making resale difficult.

4. Cases where the packaging of goods that can be replicated has been damaged.

5. Cases where goods are custom-made to order, and allowing a cancellation would cause significant, irreparable harm to the Seller, provided that the Member was notified of this fact in advance and provided written (including electronic) consent.

6. Any other cases where returns are restricted under applicable laws.

Notwithstanding Paragraphs 1 and 2, if the goods received differ from the description or advertisement, or if the contract was not fulfilled as agreed, the Member may cancel the order within 3 months of receiving the goods, or within 30 days of the date they became aware (or could have become aware) of the discrepancy.
Upon receiving a request for an exchange or return from a Member, the Company will immediately notify the Seller.
Even if a Member requests an exchange under Paragraph 1 or 3, if the Company does not have the item in stock, the exchange cannot be fulfilled, and the request will be processed as a return instead.
Shipping and other costs associated with returns or exchanges shall be borne by the party responsible for the cause. The Seller shall bear the costs in cases of defective goods or incorrect delivery, while the Member shall bear the costs in cases of returns or exchanges due to a change of mind.
The Company may cancel a transaction and refund the payment to the Member if the case falls under the automatic refund policy, such as when a Member cancels an order after payment but before shipping has commenced, and the Seller fails to process the cancellation.
If a Member fails to return the received goods to the Seller or cannot be reached via phone or email within 14 days of their exchange or return request, the request will be deemed void.
When refunding payments due to order cancellations or similar requests, the Company will take the necessary steps within 3 business days from the date of the cancellation request (or, if the goods have already been delivered, from the date the Seller receives the returned goods). If payment was made by credit card, refunds will be processed exclusively through the cancellation of the credit card transaction and will not be issued in cash under any circumstances.

Article 28 (Limitation of Liability for Mail-Order Brokers)

As a mail-order broker, the Company provides, operates, and manages the system for transactions between Members and Sellers. The Company is not a party to these transactions and assumes no liability for any dealings between Members and Sellers.
Under no circumstances does the Company act as an agent for or provide any guarantee on behalf of Members or Sellers in connection with the use of the mail-order brokerage service.
The Company does not guarantee the existence, authenticity, quality, completeness, safety, legality, or non-infringement of third-party rights regarding any transactions or interactions between Members and Sellers. Furthermore, the Company does not warrant the truthfulness or legality of information provided by Members or Sellers, nor the content of any websites linked through such information. All risks and responsibilities associated with these matters are borne solely by the respective parties.

Chapter 3 Miscellaneous

Article 29 (Reviews)

Members may register reviews regarding products purchased and transactions made through the service, and the copyright and other intellectual property rights for such reviews belong to the member who authored them.
In the event of a dispute between a member and a third party regarding a review, such as copyright infringement, the member must resolve the issue at their own responsibility and expense and indemnify the company.
If the company determines that a review registered by a member falls under any of the following categories, it may take necessary measures, such as deleting the review or suspending its display without prior notice, and may restrict or suspend the membership of the user who registered the review or terminate the service agreement. The company shall not be held liable for any disadvantages incurred by the member due to the measures taken under this paragraph.

① If it infringes upon the rights, reputation, credit, or other legitimate interests of others.

② If it violates relevant laws, these terms and conditions, or public order and morals.

③ If it contains content related to criminal acts.

④ If it contains false or exaggerated advertising.

⑤ If it constitutes or is likely to constitute illegal content, obscene material, or content harmful to youth, or if it promotes or links to sites related to such items.

⑥ If it contains malicious code, spyware, or other elements that may cause malfunctions in information and communication devices.

⑦ If required by relevant laws or requested by government agencies with legitimate authority.

⑧ If it is determined to interfere with the smooth operation of the service.

⑨ If the content is unrelated to the service or product transactions conducted through the service.

⑩ In other cases deemed necessary according to the company's review operation policy.

The company may use reviews free of charge for purposes related to the service, such as service improvement, development of new services, and personalized recommendations, and may modify, reproduce, edit, or distribute them provided that the essential content is not altered. However, members may request that the company delete or hide reviews they have registered.
Even if the service agreement with a member is terminated or expires, reviews registered by that member within the service will not be deleted. Members who wish to have their posts deleted must delete them or request their deletion before withdrawing from membership.

Article 30 (Copyright Policy)

The company establishes and operates policies to protect the copyrights of rights holders in providing its services, and members must comply with these company policies.
Posts such as reviews written by members may be displayed for a certain period in accordance with company policy, after which they may be suspended, deleted, or otherwise addressed.
Copyright and other intellectual property rights for works created by the company and its services belong to the company.
Members shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use, or allow third parties to use, the Company's intellectual property or information obtained through the use of the service without the Company's prior consent. The member shall be held liable for any violation of this provision.
If a member's rights, such as copyrights, are infringed within the service, the member may report the issue to the Company and request necessary actions, and the Company will take appropriate measures in accordance with relevant laws.

Article 31 (Damages)

If the Company or a member causes damage to the other party or another member by violating these terms, the party at fault shall be liable for compensation, unless otherwise specified in these terms.

Article 32 (Exemption of Liability)

The Company shall be exempt from liability if it is unable to provide services due to natural disasters or other force majeure events.
The Company is not liable for any service disruptions caused by the fault of a member or a third party.
The Company is not liable for any failure of a member to achieve expected results or for any loss of profit arising from the use of the service.
The Company is not responsible for the reliability, accuracy, or content of any information, data, or facts posted on the service by members or sellers.
The Company is not responsible for transactions conducted between members or between a member and a third party through the Company's services.
Notwithstanding the provisions of Paragraphs 2 through 5, the Company shall be held liable for damages resulting from the Company's intentional misconduct or gross negligence.

Article 33 (Dispute Resolution)

The Company shall establish and operate a mechanism to receive and address legitimate feedback or complaints from members and to facilitate the reasonable and smooth resolution of disputes between members and sellers. Members are expected to cooperate in good faith with the mediation process of such mechanisms.
The Company will make every effort to prioritize and address complaints and feedback submitted by members. If prompt resolution is not possible, the Company will notify the member of the reasons and the expected timeline for resolution.
In the event of an e-commerce dispute between the Company and a member, if the member files for relief, the dispute may be subject to mediation by the Fair Trade Commission or a dispute resolution agency designated by the mayor or provincial governor.

Article 34 (Governing Law and Jurisdiction)

The interpretation of these terms, the services provided, and any related disputes shall be governed by the laws of the Republic of Korea.
In the event of a dispute between the Company and a member regarding these terms or the services provided, any resulting litigation shall be subject to the jurisdiction of the competent court as determined by the Civil Procedure Act.

이 약관은 2023년 1월 1일부터 시행합니다.

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