Privacy Policy

Our Constitution guarantees the fundamental rights of citizens to privacy, freedom, and the confidentiality of communications. Therefore, the covert surveillance of personal information and private life through wiretapping or eavesdropping is illegal in principle. However, illegal wiretapping and the leakage of information in communications are causing serious human rights violations in our society, threatening the free lives of individual citizens. To fundamentally eliminate the potential for such infringements on fundamental rights, the "Company" hereby sets forth the following Privacy Policy to thoroughly protect the personal information of "Users" and ensure freedom of communication in the information society. This Privacy Policy complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection" and is subject to change in accordance with policies of the government, relevant public institutions, and the Company.

We will inform you of the government agency involved, the necessity of the request, and the managing and protecting organization, and we will follow a procedure to obtain your consent. "Users" have the right to refuse this consent, and if you do not consent, no additional information will be collected or shared.

Privacy Policy Announcement and Effective Date: 2022.09.01

  1. Purpose of Collection and Use of Personal Information

The purpose of collecting user personal information is to provide optimal, personalized services through our website, and all collected information is destroyed immediately after the service is completed. The Company provides various free and paid content. To offer valuable services, the Company may display advertisements. In doing so, we may use anonymized and adapted user cases to select and deliver relevant advertisements.

  1. Items of Personal Information Collected and Collection Methods

The Company collects only the essential personal information required to provide our initial services. The information collected before service provision includes the user's name, gender, date of birth, and email address. We may request additional information if necessary for service delivery, and the user may choose whether or not to provide it.

Please be assured that the information provided will not be used for any purpose other than providing the relevant service or for purposes previously disclosed to the user.

  1. Retention and Disposal of Personal Information

While you are using the services provided by the Company, your personal information will be retained and used to provide those services. However, if a user deletes their information or requests termination of their service agreement according to the procedures described in '7. Accessing, Correcting, and Deleting Your Personal Information' below, or if the purpose for which the information was collected has been achieved (service completion), the collected personal information will be permanently deleted from our hard drives and servers. It will not be accessed or used for any purpose without the user's prior consent.

  1. Provision and Sharing of Personal Information

In principle, the Company does not disclose the personal information of users receiving our services to third parties or external organizations. Exceptions are made if the user consents to the disclosure for the purpose of receiving services, or if there is sufficient evidence to justify legal action against an individual who violates the Terms of Service, intentionally causes legal harm to others, engages in activities that violate public morals, or disrupts social order. To provide better services, the Company may share user personal information with government agencies. In such cases, we will inform the user in advance about which agency is involved, the necessity of the request, and the relevant management and protection authorities, and we will follow a procedure to obtain your consent. Users have the right to refuse this, and if you do not consent, no additional information will be collected or shared.

In cases where it is deemed necessary for the public interest, such as statistical processing, academic research, or market analysis, information may be provided only in a form that does not identify any specific individual.

  1. Operation and Use of Cookies

Installation, Operation, and Refusal of Automatic Personal Information Collection Tools

The Company uses cookies to store and retrieve user information. A cookie is a small text file that a website's server sends to your browser, which is then stored on your computer's hard drive. The Company uses cookies for the following purposes:

Purpose of Using Cookies and Similar Technologies

: Analyzing access frequency and visit duration for both members and non-members, identifying user preferences and interests, tracking user behavior, and providing targeted marketing and personalized services based on event participation and visit counts.

Users have the right to choose whether to accept cookies. You can configure your web browser settings to allow all cookies, prompt for confirmation each time a cookie is saved, or block all cookies from being stored.

How to Refuse Cookie Settings

: Example: You can configure your cookie settings by selecting the options in your web browser to allow all cookies, prompt you each time a cookie is saved, or block all cookies from being saved.

How to Configure Settings

: Example: For Internet Explorer – Tools > Internet Options > Privacy at the top of the web browser. Please note that if you choose to block cookies, you may experience difficulties in using some of our services.

  1. Technical and Administrative Measures for Personal Information Protection

The Company implements the following technical measures to ensure the security of user personal information and to prevent loss, theft, leakage, alteration, or damage.

User personal information is protected by passwords, and sensitive data is further secured through encryption or file-locking mechanisms.

The Company uses antivirus software to prevent damage caused by computer viruses. Our antivirus software is updated regularly, and in the event of a new virus, we provide updates immediately to prevent any infringement of personal information.

The Company employs security measures (such as SSL or SET) that use encryption algorithms to ensure the safe transmission of personal information over the network.

To prevent the leakage of user personal information due to hacking or similar threats, we utilize intrusion prevention systems and monitor our servers 24/7 with intrusion detection systems. The Company also maintains triple-layered backups of systems and data to protect against potential loss or damage, and we conduct regular training for our staff to ensure strict compliance with this policy.

  1. Accessing, Correcting, and Deleting Your Personal Information

Users may access, correct, or request the deletion of their registered personal information at any time. If you have any comments or concerns regarding your personal information, please email our Privacy Officer at support@whitemekorea.net. We will address your request immediately and notify you of the outcome.

  1. Protection of Minors' Personal Information

Users under the age of 20 should not share their personal information with others without permission and must obtain consent from a parent or legal guardian before doing so. The Company will never contact users under 20 via email or other means to request identification or other personal information without prior notice. If you receive any suspicious requests for personal information from someone claiming to be a Company representative, please contact the Privacy Officer listed in section 7, "Accessing, Correcting, and Deleting Your Personal Information," without delay.

  1. Customer Service for Personal Information

To protect the personal information of our users and handle complaints related to it, the Company has designated a Privacy Officer as follows.

Privacy Officer

Users may report any privacy-related complaints arising from the use of the company's services to the Privacy Officer. The company promises to provide prompt and thorough responses to all user reports.

If you need to report or consult on other personal information infringement matters, please contact the following organizations.

  1. Personal Information Dispute Mediation Committee (www.kopico.go.kr) Phone: 1833-6972
  2. Information Security Mark Certification Committee (www.eprivacy.or.kr) Phone: 02-550-9531~2
  3. Supreme Prosecutors' Office Cyber Crime Investigation Center (www.spo.go.kr) Phone: 1301
  4. National Police Agency Cyber Bureau (cyberbureau.police.go.kr) Phone: 182

The ISHIELD Privacy Policy is effective as of September 1, 2022.