Turn scattered reputation data
into actionable insights.

Whitemi centralizes posts and response status, providing a clear view of current issues and the next steps to take.
Analysis Metrics

Get the information you need,
instantly.

No more manual data organization. We consolidate current issues, response status, and evidence, making them immediately accessible for every department.

Core Analysis Metrics

전체 평판 현황

Status by Channel
Sentiment Analysis Ratio (Negative/Non-negative)
Status by Post Type (Categories)
Key Platform Status (Platforms/Publishers, etc.)
Key Keywords

Keyword Analysis

Top 10 Keywords
Key Keywords
Monthly Keywords
Keyword Rankings by Peak Mention Date
Top 3 Keywords by Platform
Keyword timeline by post date

Platform & Domain Analysis

Top 10 platforms
Post types by platform
Top 3 authors by platform
Platform timeline by post date

Time Series Analysis

Timeline by post date
Distribution by day of the week
Distribution by time of post

Author Analysis

Statistics by top authors
Platform activity by author
Timeline of authors by post date

Get reports in the
format you need

We provide reports in your choice of Web, Excel, or PDF formats to suit your department's needs and objectives.

Web Report

Dashboard-style reports for real-time monitoring of key status and trends

Excel Report

Data-driven reports optimized for organizing and processing raw data and evidence

PDF Report

Summary reports ready for immediate use in executive briefings and departmental sharing
Key Differentiators

What matters more than the numbers
is what you do next.

We go beyond just showing mention counts.
We organize data to help you easily determine which issues to prioritize and address first.

AI-powered online issue analysis

Categorize by keyword, channel, and risk level

Reflect status of deletions and reports

Link to evidence collection materials

Provide executive summaries

Prepare materials for the legal team

Monthly risk trend analysis

Propose follow-up management issues

Process Flow

1

Setting Analysis Goals and Scope

2

온라인 데이터 수집

3

주요 이슈 자동 분류

4

확산 흐름 분석

5

우선 대응 이슈 정리

6

맞춤형 분석 리포트 제공

Marketing Team Manager
Hospital/Clinic
It has become easier to manage since I can see the trends in procedure-specific feedback and reviews at a glance.
Brand Operations Manager
Franchise Headquarters
Comparing review issues by branch helped us prioritize which locations to address first.
PR Team Manager
Entertainment
Summarizing fandom issues and article comment trends made it easy to determine our response strategy.
Marketing Team Manager
Consumer Goods Brand
We were able to track negative reactions and VOCs related to our product name simultaneously.
Chief of Staff
Startup
Receiving summary reports on search risks related to our CEO's name allowed for quick decision-making.
Operations Manager
Education Service
We analyzed community mentions alongside inquiry issues to improve our CS response.
Global Business Team Lead
Global Brand
We organized review trends from overseas channels to inform our local response strategies.
Consultation Operations Team Lead
Premium Clinic
Monitoring changes in review risks helped us manage consultation conversions more effectively.
FAQ

Frequently Asked Questions

What data is included in the analysis report?

Reports can include keyword mentions, channel-specific posts, sentiment analysis, and lists of posts.

Can it also be used for marketing insights?

Yes. Analysis reports can be used not only for risk management but also as strategic resources for marketing, CS, and branding. By analyzing reviews, VOCs, customer complaints, positive feedback, competitor mentions, and recurring inquiries, you can identify what customers are satisfied with or frustrated by. This data can then inform content planning, service improvements, and customer engagement strategies.

Does it integrate with the removal service?

Yes. Analysis reports can be integrated with our removal and reporting services. For issues identified during monitoring that require action, we evaluate the feasibility of removal, the necessity of reporting, and evidence collection, ensuring that we don't just identify posts but also manage those that require actual intervention.

How is the report delivery frequency set?

Report delivery frequency can be adjusted based on your management goals and internal reporting schedules. We offer daily, weekly, and monthly options, and the frequency can be customized as needed.

What formats are the reports provided in?

Analysis reports are available in Web, Excel, and PDF formats depending on your needs. Web reports are ideal for quick status checks, while Excel reports are useful for data organization and internal processing. PDF reports are perfect for executive briefings, departmental sharing, and external reviews.

Can you also analyze competitors or industry issues?

Yes. You can analyze not only your own brand keywords but also competitor names, key product names, and industry-related keywords. This allows you to track mention trends, compare consumer reactions against competitors, identify recurring issues, and observe exposure differences across channels. Beyond simple reputation checks, it can be used to understand market perception shifts and industry trends.

Get a clearer picture of your company's reputation through data

Check out our sample report to determine the scope of analysis and delivery format that best suits your company's needs.