Black consumers abusing Kakao Map reviews
Black consumers abusing Kakao Map reviews
Recently, there has been an increasing number of cases of people requesting additional services under the pretext of reviews or requesting refunds by raising hygiene issues after finishing the food.
Therefore, as word of mouth becomes more important in the digital age,Since online reviews have a huge impact on store promotion and sales, business owners will have no choice but to pay attention to each and every review.
The problem is when a malicious review has already been written. If the star rating drops and the store's reputation deteriorates, it is only a matter of time before the number of customers decreases.
Because these malicious reviews are an important issue directly related to sales, it is important to delete them as soon as they are discovered. However, it is not easy to respond to each review one by one in a busy daily life. It can be frustrating not knowing how to delete it.
Therefore, the White Me service helps you delete malicious reviews.
Kakao Map review, why should you care?
There are a variety of platforms where you can leave reviews, but White Me specifically supports review management on portal sites that people frequently use.
Naver and Daum (Kakao Map), which are commonly used, are both review services operated by portal sites.
- Naver receipt review: You can only write a review if you actually purchase the product or eat the food.
- Kakao Map Review: Anyone can write a review freely without any authentication process
In the case of Kakao Map, reviews can be left without verification, so there is a higher chance of playful or false reviews being posted.
Therefore, it is important to regularly monitor and manage Kakao Map reviews. If there are no malicious reviews yet, it is best to prepare in advance, but if there are already malicious reviews, you need to act quickly.
from belowHow to report a Kakao Map review that you can try yourself and examples of deletion through White MeLet me introduce you.
How to report (delete) a Kakao Map review
How to report (delete) a Kakao Map review
- Top right of the review you want to delete…Click the button → Click Report
- Select reason for reporting
- Write report details
- Report received
When a report is received, Kakao will review it and notify you whether it will be deleted or not. However, not all reviews are deleted.If it does not meet internal standards, it may be rejected.
So what should you do if your request for deletion is rejected?
Case of Kakao Map review deletion through White Me
Cases solved through White Me
A customer who contacted White Me also had a similar experience.
I reported reviews several times using methods I found online, but they kept getting rejected.In the end, he said he thought about giving up because he felt reporting reviews was pointless.
However, since we cannot leave the malicious review as is, we contacted White Me after making inquiries.
When the customer's manager checked, the ridiculously fake reviews were already affecting the store's rating, and quick action was needed.
As a result of White Me's rapid deletion,All false reviews in question have been deleted.The customer also said that he was able to take a breather.
Solve Kakao Map malicious reviews with White Me!
Kakao Map reviews that are difficult to manage alone, now join White Me!
White Me provides a variety of online post deletion services, including review deletion, and has more than 220,000 pieces of data and the industry's top experts, enabling faster and more accurate responses.
We also provide reliable services by cooperating with government agencies such as the Korea Communications Standards Commission and the Press Arbitration Commission.
If you are concerned about malicious reviews, contact us right away!
If you want to immediately resolve customer reviews that determine the success or failure of sales, and unfairly malicious reviewsContact us now!
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